Our principles
- Players first, always. When player interests and operator interests conflict, we report what helps players — even if it costs us a relationship or a commission.
- Test before publish. We do not publish a casino review based on operator-supplied information alone. Every TrustRank score requires real money tested by our editors.
- Transparency over polish. We’d rather publish a flawed-but-honest review than a polished-but-misleading one. We disclose what we don’t know.
- Independence enforced by structure. Editorial decisions are not subject to commercial review. Our affiliate team has no input on what reviews say.
- Accountability for mistakes. When we get something wrong, we correct it visibly, date the correction, and explain what went wrong.
Source verification
We use three categories of sources:
- Primary (verifiable): Real-money tests by named editors, official license registries (PAGCOR, Curaçao eGaming, MGA, UKGC), bank/wallet transaction records, KYC documentation we’ve completed ourselves.
- Secondary (corroborated): Player reports through the Trust Center where we’ve verified at least one piece of supporting evidence (transaction screenshot, email, deposit record).
- Tertiary (cited but flagged): Industry reports, regulatory filings, news coverage. Always cited with link to original; never used as sole basis for a TrustRank score change.
We do not publish based on anonymous social media claims, screenshots without context, or operator press releases without independent verification.
Conflict of interest disclosure
Every page where commercial relationships exist carries an affiliate disclosure. Specifically:
- Casino review pages: We disclose if we earn a commission from clicks/signups, the model (CPA, revenue share, hybrid), and that this never affects scoring
- Comparison/ranking pages: We disclose at the top whether ranking position is influenced by commission rates (it is not)
- Personal disclosures: Our editors disclose any personal accounts they hold at reviewed casinos
- Negative findings on partners: We publish negative findings about commercial partners. Loss of revenue is treated as a cost of editorial integrity, not a reason to suppress the finding.
See full affiliate disclosure.
Fact-checking process
Every published article goes through a 4-step check before publication:
- Author check: Author verifies all numbers, dates, and claims against original sources
- Editor check: A second editor reviews against source materials independently
- Numbers check: Anything mathematical (RTPs, wagering calculations, payout times) is recalculated by a third party
- Final read: Editor-in-chief reads top-to-bottom for accuracy and tone before publication
For our full process, see Fact-Checking Process.
Anonymous sources
We use anonymous sources only when:
- The source faces credible risk (job loss, legal action) for speaking publicly
- The information is otherwise unobtainable
- The source’s claims are independently corroborated by at least one other source or document
- Two editors approve the use
We do not use anonymous sources for routine claims that could be sourced openly.
Corrections
When we get something wrong, we correct it. See our public Corrections Policy for full process and the running log of corrections we’ve made.
AI use disclosure
AskProGambler uses large language models for some editorial work: research summarisation, draft outlines, copyediting suggestions. Every published word is reviewed and approved by a human editor. We never publish AI-generated content uncritically. We do not allow AI to make TrustRank scoring decisions or write final reviews of casinos we have not personally tested.
Reader complaints
If you believe we’ve violated these standards, write to standards@askprogambler.com. The editor-in-chief reads every complaint personally. We respond within 7 days and publish a correction if warranted.
This document is published in English and Bahasa Malaysia. Originally published March 2018. Most recently updated 9 May 2026.